[rt-users] Server generated tickets...

Kevin Falcone falcone at bestpractical.com
Tue Jan 10 12:56:59 EST 2012

On Tue, Jan 10, 2012 at 06:25:03AM -0900, Damien Hull wrote:
> I have a couple of servers that send roots mail to RT. Is there a way
> to prevent or get rid of the response email from RT?

The easiest way is to edit those user accounts and leave the Name as
the email address but blank out the email address field.

Or log in as the user and change their preferences to "never receive

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