[rt-users] Server generated tickets...

[Damien Hull]

Looks like I was over thinking this one. Thanks for the simple solution...

On Jan 10, 2012, at 8:57 AM, Kevin Falcone <falcone at bestpractical.com> wrote:

> On Tue, Jan 10, 2012 at 06:25:03AM -0900, Damien Hull wrote:
>> I have a couple of servers that send roots mail to RT. Is there a way
>> to prevent or get rid of the response email from RT?
>
> The easiest way is to edit those user accounts and leave the Name as
> the email address but blank out the email address field.
>
> Or log in as the user and change their preferences to "never receive
> email"
>
> -kevin
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