[rt-users] No Delete option on 3.8.8

Kevin Falcone falcone at bestpractical.com
Wed Jan 11 16:37:54 EST 2012


On Wed, Jan 11, 2012 at 07:26:19AM -0800, martinmoore wrote:
> 
> >Granting every right to every user/role is a horrible idea.
> True - ish! I'm really the only user, so not a big deal. When it's working
> I'll set it up more sensibly.
> 
> >If you don't see delete, then you probably have a customization of some
> sort. 
> Possible but unlikely as it was a fresh install on a new server.
> 
> I have found that if I take the unowned tickets and go to 'My Day' I can set
> the status to 'Deleted'. A bit of a long winded way though.
> 
> 
> Anyway, some pics:
> 
> http://old.nabble.com/file/p33121774/rtdel1.jpg 
> 
> 
> http://old.nabble.com/file/p33121774/rtdel2.jpg 

You appear to want to RT-Extension-QuickDelete extension.
I assume you had it installed in 3.8.4 and lost it in the upgrade.

-kevin
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