[rt-users] Allow unprivileged users to search

Iulian Dragan iulian_dragan at yahoo.com
Thu Jan 12 08:43:07 EST 2012


Hi, here's a quick hack that should allow unprivileged users to use the "Simple Search" page.
First copy 3 files as follows:
# mkdir -p /your/rt/location/local/html/SelfService/Search
# mkdir /your/rt/location/local/html/Elements
# cp /your/rt/location/share/html/Search/Simple.html  /your/rt/location/local/html/SelfService/Search/
# cp /your/rt/location/share/html/Search/Results.html  /your/rt/location/local/html/SelfService/Search/
# cp /your/rt/location/share/html/Elements/Tabs /your/rt/location/local/html/Elements/

Then download and apply the attached patches:
# patch  /your/rt/location/local/html/SelfService/Search/Simple.html -i ./simple.txt

# patch  /your/rt/location/local/html/SelfService/Search/Results.html -i ./results.txt

# patch  /your/rt/location/local/html/Elements/Tabs -i ./tabs.txt


Restart the web server.
Now the unprivileged users should be able to search through the tickets visible to them.


Best regards,
Iulian
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