[rt-users] No Delete option on 3.8.8

[Kevin Falcone]

On Thu, Jan 12, 2012 at 06:26:11AM -0800, martinmoore wrote:
> 
> I didn't have that dir for mason, so did
> 
>  rm -rf /var/cache/request-tracker3.8/mason_data/obj
> 
> which appears to be the directory on my server.
> 
> Now restarting apache2 gives the following, which is hopefully a simple path
> issue, but not to me: 
> 
> [error] Can't locate Extension/QuickDelete.pm in @INC (@INC contains:

The extension is named RT::Extension::QuickDelete, not
Extension::QuickDelete.

It doesn't appear that you've followed the instructions from the README.

> /usr/local/share/request-tracker3.8/lib /usr/share/request-tracker3.8/lib
> /etc/perl /usr/local/lib/perl/5.10.1 /usr/local/share/perl/5.10.1
> /usr/lib/perl5 /usr/share/perl5 /usr/lib/perl/5.10 /usr/share/perl/5.10
> /usr/local/lib/site_perl . /etc/apache2) at
> /usr/share/request-tracker3.8/lib/RT.pm line 670.\nCompilation failed in
> require at (eval 5) line 1.\n
> 
> 
> 
> Raphaël MOUNEYRES wrote:
> > 
> > you probably need to clear mason cache before restarting apache
> > 
> > rm -rf /opt/rt3/var/mason_data/obj
> > 
> > Raphaël MOUNEYRES
> > 
> > 
> > 
> > 
> > martinmoore <martinm at it-helps.co.uk> 
> > Envoyé par : rt-users-bounces at lists.bestpractical.com
> > 12/01/2012 12:45
> > 
> > A
> > rt-users at lists.bestpractical.com
> > cc
> > 
> > Objet
> > Re: [rt-users] No Delete option on 3.8.8
> > 
> > 
> > 
> > 
> > 
> > 
> > 
> > I've installed  RT-Extension-QuickDelete, added it to RT_SiteConfig.pm and
> > restarted Apache, but it doesn't appear. Do I need to do anything else? If
> > not, where's it hiding :)
> > 
> > 
> > 
> > 
> > Kevin Falcone-2 wrote:
> >> 
> >> You appear to want to RT-Extension-QuickDelete extension.
> >> I assume you had it installed in 3.8.4 and lost it in the upgrade.
> >> 
> >> -kevin
> >> 
> >> 
> >> --------
> >> RT Training Sessions (http://bestpractical.com/services/training.html)
> >> * Boston — March 5 & 6, 2012
> >> 
> > 
> > -- 
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> > http://old.nabble.com/No-Delete-option-on-3.8.8-tp33107653p33127240.html
> > Sent from the Request Tracker - User mailing list archive at Nabble.com.
> > 
> > --------
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> > 
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> 
> -- 
> View this message in context: http://old.nabble.com/No-Delete-option-on-3.8.8-tp33107653p33128088.html
> Sent from the Request Tracker - User mailing list archive at Nabble.com.
> 
> --------
> RT Training Sessions (http://bestpractical.com/services/training.html)
> * Boston  March 5 & 6, 2012
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