[rt-users] How do i prevent certain users from viewing certainqueues?

[Izz Abdullah]

As long as John Doe is not a member of any groups with permissions on the queue, such as view, this will keep him out.  Check out Tools->Configuration->Queues-><your queue>->Group Rights (as well as User Rights)


-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Victor B
Sent: Friday, January 13, 2012 12:44 PM
To: rt-users at lists.fsck.com
Subject: [rt-users] How do i prevent certain users from viewing certainqueues?

For example,

Suppose I created a few queues named: General Issues, Orders, Sales, and Quotes.
And I created a user named "John Doe".

I do not want John Doe to view any tickets that go to Orders and Sales.

What is the solution to this?


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