[rt-users] How do i prevent certain users from viewing certainqueues?

[Ruslan Zakirov]

On Fri, Jan 13, 2012 at 22:48, Izz Abdullah <Izz.Abdullah at hibbett.com> wrote:
> As long as John Doe is not a member of any groups with permissions on the queue, such as view, this will keep him out.  Check out Tools->Configuration->Queues-><your queue>->Group Rights (as well as User Rights)
>

Make you sure you don't grant SeeQueue and ShowTicket rights on global
level to Everyone/Privileged and Unprivileged, unless you really want
that many people to see all queues and all tickets.


>
> -----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Victor B
> Sent: Friday, January 13, 2012 12:44 PM
> To: rt-users at lists.fsck.com
> Subject: [rt-users] How do i prevent certain users from viewing certainqueues?
>
> For example,
>
> Suppose I created a few queues named: General Issues, Orders, Sales, and Quotes.
> And I created a user named "John Doe".
>
> I do not want John Doe to view any tickets that go to Orders and Sales.
>
> What is the solution to this?
>
>
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> --------
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> * Boston  March 5 & 6, 2012



-- 
Best regards, Ruslan.