[rt-users] RE RT 4.0.4 - Running Extract Custom Fields script on existing tickets in queue?

Raphaël MOUNEYRES raphael.mouneyres at sagemcom.com
Wed Jan 18 11:25:46 EST 2012

you can write your own perl script and launch it in a terminal.

inside your script you will search for all revelent tickets and apply your 

take a look at this script on how to initialize and search for tickets :


"Chris Rios" <CRios at hotwirecommunication.com> 
Envoyé par : rt-users-bounces at lists.bestpractical.com
18/01/2012 17:05

<rt-users at lists.bestpractical.com>

[rt-users] RT 4.0.4 - Running Extract Custom Fields script on   existing 
tickets in queue?

I finally got my ExtractCF working last night on incoming tickets to a 
queue, what I would like to do is find a way to manually run that script 
against the existing tickets in the queue (There’s about 2500). Is this 
possible at all? Please advise. Thank you!
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