[rt-users] Show Quoted Text

[Scott Benson]

And, of course we're on 4.0.2 :p

Thanks

-- 
Scott Benson
System Administrator | A1 Networks
Voice: 707-703-1043

For support issues please email support at a-1networks.com or call 707-703-1050


On 1/20/12 11:37 AM, Kevin Falcone wrote:
> On Fri, Jan 20, 2012 at 11:22:23AM -0800, Scott Benson wrote:
>> Is there a way to expand ALL hidden quoted text?  We just upgraded
>> to RT4 and it is hiding a bunch of text on the screen based on how
> RT 4.0.3 and later have a Show all quoted text link
>
> -kevin
>
>> the line begins.  If the line begins with a | or has a>  in it it
>> marks it as quoted text.  This is fine, except for the fact that I
>> past mysql output into thickets.   Here is an example of what it
>> looks like hidden and expanded
>>
>> HIDDEN
>> Show quoted text
>> +--------+----------+
>> Show quoted text
>> +--------+----------+
>> Show quoted text
>> +--------+----------+
>> 2 rows in set (1.45 sec)
>>
>> EXPANDED
>> Hide quoted text
>> mysql>  select status, count(*) from table where field = "123" group
>> by status;
>> +--------+----------+
>> Hide quoted text
>> | status | count(*) |
>> +--------+----------+
>> Hide quoted text
>> | Status1 | 34732 |
>> | Status2 | 45748 |
>> +--------+----------+
>> 2 rows in set (1.45 sec)
>>
>> It is nice to be able to have long responses from mysql hidden so I
>> can expand it later, but if I am trying to search for something on
>> the screen(using ctrl+f) without expanding all Hidden Text the
>> search comes back with nothing.  I'm not sure if I'm missing it, or
>> it is a setting somewhere I don't have access to with my user.  But
>> is it possible to either turn off the hide quoted text, or expand
>> all quoted text when by clicking on one link?  Thanks in advance.
>>
>>
>> --------
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>> * Boston — March 5&  6, 2012