[rt-users] queue query string and statistics

Alexander Sagratyan fm100terra at mail.ru
Mon Jan 23 09:35:57 EST 2012

Ruslan thanks for a quick reply.
Can you list those extensions? I would like to experiment with them.
The primary requirement is to get full ticket statistics: how many were created, resolved, filtering by requestors and so on...generally as I've seen a built-in statistics feature of RT is doing its job, but I have a problem with query string (see first question). Cannot make it work....

23 января 2012, 18:06 от Ruslan Zakirov <ruz at bestpractical.com>:
> On Mon, Jan 23, 2012 at 17:16, Alexander Sagratyan <fm100terra at mail.ru> wrote:
> > 2) Is there  some perl module which collects and displays the ticket
> > statistics in addition to the built-in feature of RT (queue search,
> > charts)?
> Statistics is not trivial and very unique for installations. There are
> a few extensions out there, but they may not meet your needs.
> --
> Best regards, Ruslan.

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