[rt-users] Output result in Web Interface

Daniel Garcia Mejia dgarcia at cesca.cat
Tue Jan 24 10:59:40 EST 2012


Hi,

I have one question:
When for example I resolve a ticket, in the Web Interface shows a 
message "Ticket has passed from 'Open' to 'Resolved'.

I'm making a Script and I want that put and action that shows a 
diferrent message that I decide, not the RT intern messages. There are 
any method that can do this? I don't wanna show a message for terminal, 
I want that a user see another personal message that I put in this script.


It's possible? Thank you!

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