[rt-users] Output result in Web Interface

Ruslan Zakirov ruz at bestpractical.com
Tue Jan 24 15:34:00 EST 2012


Hi,

Take a look at Elements/ListActions or SetStatus method in RT/Ticket.pm

On Tue, Jan 24, 2012 at 19:59, Daniel Garcia Mejia <dgarcia at cesca.cat> wrote:
> Hi,
>
> I have one question:
> When for example I resolve a ticket, in the Web Interface shows a message
> "Ticket has passed from 'Open' to 'Resolved'.
>
> I'm making a Script and I want that put and action that shows a diferrent
> message that I decide, not the RT intern messages. There are any method that
> can do this? I don't wanna show a message for terminal, I want that a user
> see another personal message that I put in this script.
>
>
> It's possible? Thank you!
>
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-- 
Best regards, Ruslan.



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