[rt-users] Output result in Web Interface
Ruslan Zakirov
ruz at bestpractical.com
Tue Jan 24 15:34:00 EST 2012
Hi,
Take a look at Elements/ListActions or SetStatus method in RT/Ticket.pm
On Tue, Jan 24, 2012 at 19:59, Daniel Garcia Mejia <dgarcia at cesca.cat> wrote:
> Hi,
>
> I have one question:
> When for example I resolve a ticket, in the Web Interface shows a message
> "Ticket has passed from 'Open' to 'Resolved'.
>
> I'm making a Script and I want that put and action that shows a diferrent
> message that I decide, not the RT intern messages. There are any method that
> can do this? I don't wanna show a message for terminal, I want that a user
> see another personal message that I put in this script.
>
>
> It's possible? Thank you!
>
> --
> .......................................................................
> __
> / / Daniel García Mejía
> C E / S / C A Portals i Repositoris
> /_/ Centre de Serveis Científics i Acadèmics de Catalunya
>
> Gran Capità, 2-4 (Edifici Nexus) - 08034 Barcelona
> T. (NULL) - F. 93 205 6979 - dgarcia at cesca.cat
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--
Best regards, Ruslan.
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