[rt-users] Is it possible to use only one email account for all queue's?

Kevin Falcone falcone at bestpractical.com
Thu Jan 26 16:45:10 EST 2012


On Thu, Jan 26, 2012 at 03:44:42PM -0500, Thomas  Misilo wrote:
>    Is it possible to use only one email account for all queue's?

Yes.

>    Allowing for reply's/comments to go to the appropriate place, and have when sent with no
>    context to an existing ticket/queue it goes into a default queue?

rt-mailgate will have to have a default setting of a queue,
correspondences on existing tickets will find the appropriate ticket
using the subject tag.

-kevin
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