[rt-users] Question about moving between queues

Kenneth Crocker kenn.crocker at gmail.com
Thu Jan 26 20:25:27 EST 2012


Create a Custom Field named "Last Queue" and then write a scrip that
populates that CF with the current Queue before it is moved.


On Thu, Jan 26, 2012 at 10:46 AM, Allen <allen+rtlist at crystalfontz.com>wrote:

> > in the log for the user is “Queue changed from General to”
> That blank instead of Queue name probably means you have no rights to
> see that queue, not even it's printed name. use the root RT user to
> check that queue, group rights and see.
> Allen
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