[rt-users] Help installing RT4 on Ubuntu

[Kevin Falcone]

On Mon, Jan 30, 2012 at 02:29:09PM -0500, Borngunners wrote:
>    This is my /etc/apache2/httpd.conf and /etc/apache2/sites-available/default configuration
>    files

Please try the config that we ship with RT as documented in
docs/web_deployment.pod (which is referred to from the README).

-kevin

>    :
>    <VirtualHost *:80>
>    ServerName UHC:80
>    ServerAdmin helpdesk at ticket.com
> 
>    ErrorLog /var/log/apache2/error.log
>    TransferLog /var/log/apache2/xfer.log
>    CustomLog /var/log/apache2/access.log combined
>    ServerSignature On
> 
>    #config for your main content
>    DocumentRoot "/opt/rt4/share/html"
>    Alias /NoAuth/images/ /opt/rt4/share/html/NoAuth/images/
> 
>    <Directory "/opt/rt4/share/html">
>    Options Indexes FollowSymLinks
> 
>    AllowOverride None
>    Allow from all
>    satisfy any
> 
>    AddDefaultCharset UTF-8
>    SetHandler modperl
>    PerlResponseHandler Plack::Handler::Apache2
>    PerlSetVar psgi_app /opt/rt4/sbin/rt-server
>    </Directory>
>    </VirtualHost>
> 
>    -----Original Message-----
>    From: Bart <bart at pleh.info>
>    To: rt-users <rt-users at lists.bestpractical.com>
>    Sent: Mon, Jan 30, 2012 5:34 am
>    Subject: Re: [rt-users] Help installing RT4 on Ubuntu
> 
>    Same as with Debian, you need to manually add the RT apache configuration to apache. If Ubuntu
>    does the same as Debian then you can find an example under /etc/request-tracker4.
>    I suspect that you don't have a config under /etc/apache2/sites-available for RT, and/or not a
>    link to the RT apache config under /etc/apache2/sites-enabled/
>    Make sure you have the RT config in there and a link under sites-enabled, after that restart
>    apache2 and it should work (if the config is correct).
>    For example configs you can check the wiki or these lists.
>    -- Bart
> 
>    Op 26 januari 2012 22:40 schreef Kevin Falcone <falcone at bestpractical.com> het volgende:
> 
>      On Thu, Jan 26, 2012 at 12:02:28PM -0500, Borngunners wrote:
>      >    I have installed RT 4 on ubuntu and have tested the web after restarting apache,
>      nothing shows
>      >    up except the normal apache "It Works!"
>      >    What am I doing wrong in this case....?
> 
>      You're going to need to share your apache config for anyone to be able
>      to offer advice.
>      -kevin
>      --------
>      RT Training Sessions (http://bestpractical.com/services/training.html)
>      * Boston -- March 5 & 6, 2012
> 
>  --------
>  RT Training Sessions (http://bestpractical.com/services/training.html)
>  * Boston ** March 5 & 6, 2012

> --------
> RT Training Sessions (http://bestpractical.com/services/training.html)
> * Boston ? March 5 & 6, 2012

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