[rt-users] Help installing RT4 on Ubuntu

Borngunners borngunners at aol.com
Mon Jan 30 14:29:09 EST 2012

This is my /etc/apache2/httpd.conf and /etc/apache2/sites-available/default configuration files
<VirtualHost *:80>
ServerName UHC:80
ServerAdmin helpdesk at ticket.com

ErrorLog /var/log/apache2/error.log
TransferLog /var/log/apache2/xfer.log
CustomLog /var/log/apache2/access.log combined
ServerSignature On

#config for your main content
DocumentRoot "/opt/rt4/share/html"
Alias /NoAuth/images/ /opt/rt4/share/html/NoAuth/images/

<Directory "/opt/rt4/share/html">
Options Indexes FollowSymLinks

AllowOverride None
Allow from all
satisfy any

AddDefaultCharset UTF-8
SetHandler modperl
PerlResponseHandler Plack::Handler::Apache2
PerlSetVar psgi_app /opt/rt4/sbin/rt-server




-----Original Message-----
From: Bart <bart at pleh.info>
To: rt-users <rt-users at lists.bestpractical.com>
Sent: Mon, Jan 30, 2012 5:34 am
Subject: Re: [rt-users] Help installing RT4 on Ubuntu

Same as with Debian, you need to manually add the RT apache configuration to apache. If Ubuntu does the same as Debian then you can find an example under /etc/request-tracker4.

I suspect that you don't have a config under /etc/apache2/sites-available for RT, and/or not a link to the RT apache config under /etc/apache2/sites-enabled/

Make sure you have the RT config in there and a link under sites-enabled, after that restart apache2 and it should work (if the config is correct).

For example configs you can check the wiki or these lists.

-- Bart

Op 26 januari 2012 22:40 schreef Kevin Falcone <falcone at bestpractical.com> het volgende:

On Thu, Jan 26, 2012 at 12:02:28PM -0500, Borngunners wrote:
>    I have installed RT 4 on ubuntu and have tested the web after restarting apache, nothing shows
>    up except the normal apache "It Works!"
>    What am I doing wrong in this case....?

You're going to need to share your apache config for anyone to be able
to offer advice.


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