[rt-users] Rt 4.0.4 - can rt-extension-formtools modify layout of ticket fields?

Jim Lesinski jim.lesinski at gmail.com
Mon Jan 30 16:20:06 EST 2012

Are the custom fields used to push data into the tickets somehow? If so that may be sufficient for our need.

Jim Lesinski

On Jan 30, 2012, at 7:28 PM, Kevin Falcone <falcone at bestpractical.com> wrote:

> On Sun, Jan 29, 2012 at 07:52:27PM +0100, Jim Lesinski wrote:
>> Can rt-extension-formtools allow modifying the field layout in RT4.0.4? If there is documentation for this add on or an example of its use somewhere that would be helpful. 
> rt-extension-formtools is for building custom forms, not for modifying
> the default layout of Ticket/Create.html or Ticket/Update.html
> -kevin
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