[rt-users] Help installing RT4 on Ubuntu

Kevin Falcone falcone at bestpractical.com
Mon Jan 30 18:32:38 EST 2012

On Mon, Jan 30, 2012 at 05:11:54PM -0500, Borngunners wrote:
>    Hello Falcone,
>    I have tried the config as stated. This is the message I receive after starting apche:
>    root at helpdesks:/etc/apache2# /etc/init.d/apache2 start
>     * Starting web server
>    apache2
>    [Mon Jan 30 22:08:01 2012] [warning]: DBD::mysql::st execute failed: Table 'rt4.Users' doesn't
>    exist at /usr/local/share/perl/5.10.1/DBIx/SearchBuilder/Handle.pm line 587.
>    (/usr/local/share/perl/5.10.1/DBIx/SearchBuilder/Handle.pm:587)

You don't appear to have created the RT database.

When you said

>  >      On Thu, Jan 26, 2012 at 12:02:28PM -0500, Borngunners wrote:
>  >      >    I have installed RT 4 on ubuntu and have tested the web after

What did you do to install RT?  It'd be great if you looked through
the README and compared the steps to the notes about what you did.

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