[rt-users] Unknown encoding in rt-mailgate

Robert Wysocki robert.wysocki at contium.pl
Tue Jan 31 05:42:22 EST 2012


Today we discovered, that for a few days one of the messages sent to out
RT is sitting in exim queue and not passing through to RT.
After trying passing it to rt-mailgate by hand we got "Unknown encoding"

After analyzing the headers it became obvious that the fault is on the
side of our client - the encoding specified was an nonexistent one.

Since the encoding was specified, EmailInputEncoding doesn't apply to
it. What is the proper way of accepting such emails to RT?

Robert Wysocki
administrator systemów linuksowych
CONTIUM S.A., http://www.contium.pl

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