[rt-users] Unknown encoding in rt-mailgate

[Ruslan Zakirov]

On Tue, Jan 31, 2012 at 14:42, Robert Wysocki <robert.wysocki at contium.pl> wrote:
> Hello,
>
> Today we discovered, that for a few days one of the messages sent to out
> RT is sitting in exim queue and not passing through to RT.
> After trying passing it to rt-mailgate by hand we got "Unknown encoding"
> error.
>
> After analyzing the headers it became obvious that the fault is on the
> side of our client - the encoding specified was an nonexistent one.
>
> Since the encoding was specified, EmailInputEncoding doesn't apply to
> it. What is the proper way of accepting such emails to RT?

Was it a mistake in encoding or just unsupported one? Anyway, it
should be reported as a bug report with more details about what was in
headers and what is actual encoding of the mail.


>
> Regards,
> --
> Robert Wysocki
> administrator systemów linuksowych
> CONTIUM S.A., http://www.contium.pl
>
> --------
> RT Training Sessions (http://bestpractical.com/services/training.html)
> * Boston  March 5 & 6, 2012



-- 
Best regards, Ruslan.