[rt-users] Error message in a scrip
Ludovic D
ludovic.dessein at axione.fr
Mon Jul 2 04:48:27 EDT 2012
Hi,
I need some Custom Fields to be filled before users could close a ticket.
So i created a scrip "onResolve" which check if CF are blank or not.
If so, scrip leave the ticket open. But I would like user to know that it's
still open.
How can I make the scrip use Web UI to tell user such a thing?
same way you can't open a ticket is some CF are mandatory for example.
rgds,
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