[rt-users] Error message in a scrip

Ludovic D ludovic.dessein at axione.fr
Mon Jul 2 04:48:27 EDT 2012


I need some Custom Fields to be filled before users could close a ticket. 
So i created a scrip "onResolve" which check if CF are blank or not. 
If so, scrip leave the ticket open. But I would like user to know that it's
still open. 
How can I make the scrip use Web UI to tell user such a thing? 
same way you can't open a ticket is some CF are mandatory for example. 

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