[rt-users] Error message in a scrip

Ruslan Zakirov ruz at bestpractical.com
Mon Jul 2 15:44:19 EDT 2012


You can not talk to UI from scrips. You need code in UI to restrict
changes and inform users.

On Mon, Jul 2, 2012 at 11:48 AM, Ludovic D <ludovic.dessein at axione.fr> wrote:
> Hi,
> I need some Custom Fields to be filled before users could close a ticket.
> So i created a scrip "onResolve" which check if CF are blank or not.
> If so, scrip leave the ticket open. But I would like user to know that it's
> still open.
> How can I make the scrip use Web UI to tell user such a thing?
> same way you can't open a ticket is some CF are mandatory for example.
> rgds,
> --
> View this message in context: http://old.nabble.com/Error-message-in-a-scrip-tp34100515p34100515.html
> Sent from the Request Tracker - User mailing list archive at Nabble.com.

Best regards, Ruslan.

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