[rt-users] strip CommandByMail commands from body

[Ruslan Zakirov]

On Mon, Jul 9, 2012 at 1:17 PM, vlio <zevlio at gmail.com> wrote:
> Hello,
>
> No idea from anyone? Is this the right place to ask, or should I send this
> on another list maybe ?

I think there was a patch in rt.cpan.org


> Thanks,
> vlio
>
> ____________
>
> [05/07/2012 - 14:22] vlio  :
>
>
>> Hi All,
>>
>> I installed RT 4.05 along with the CommandByMail extension and all seems
>> to be working fine so far.
>> Now I would like to remove the commands used by this extension (like
>> "status: open") from the body of the e-mail that is actually sent by RT
>> after parsing and handling them.
>>
>> As I am no Perl guru, would someone have or be able to devise the
>> magical lines that will allow me to modify the message before sending? I
>> guess this must take place into TakeAction.pm but I am not sure how to
>> modify the Entity object in a persistent way.
>>
>> Thanks a lot,
>> vlio
>>
>
>



-- 
Best regards, Ruslan.