[rt-users] user rights for basic on dashboard

Asanka Gunasekera asanka_gunasekera at yahoo.co.uk
Tue Jul 10 03:37:17 EDT 2012

Hi I am having 3 issues in user permissions
1.       When I try to create a ticket as minimum privileged
user on a queue I can see and select the “status” and the “owner” under Basics.
How can I hide this from selected users (requesters)
2.       When the requester goes in to basic under
ticket, here too he can see this users list, can we disable this as well from a
selected users.
3.       Is there any chance of we display closed issues
by queue on the dashboard
Thanks and Regards
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