[rt-users] Delete parts of a ticket ?

[Ruslan Zakirov]

On Thu, Jul 12, 2012 at 11:30 AM, Michael Polenske
<Michael.Polenske at skm-skyline.de> wrote:
> Good morning,
>
>
>
> one of our customer sent mistakenly ~50 out-of-office-replies to one ticket
> (great …) L
>
>
>
> Any idea to delete parts of a ticket ? I tried with shredder, but I don’t
> want to delete whole ticket ….

Shredder can delete transactions using Object plugin.

In 4.0 you can delete txns with SQL and cleanup everything with rt-validator.

> Cheers - Michael



-- 
Best regards, Ruslan.