[rt-users] Add new column to quick search

ktm at rice.edu ktm at rice.edu
Thu Jul 12 08:31:09 EDT 2012

On Thu, Jul 12, 2012 at 12:26:09PM +0100, Asanka Gunasekera wrote:
> Hi I am using RT 4 and I need to add new column that would show all resolved ticket count to "quick Search" and I could not find any place that would give me some step by step instruction how to do this
> Can some one point me how do this
> Thanks and Regards

Hi Asanka,

This is a really, really bad idea unless your ticket is expected
to be so low that a trouble ticket system is not really needed.
It will result in a basically unbounded slowdown of the main
RT screen over time. My two cents.


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