[rt-users] R: Backing up RT's configuration files?

Scotto Alberto al.scotto at reply.it
Thu Jul 12 14:13:56 EDT 2012

Hi Kevin,

I think it's enough to back up:
- etc/ containing RT's config files
- local/ containing all the extensions you added and your own customizations


Inizio: rt-users-bounces at lists.bestpractical.com [rt-users-bounces at lists.bestpractical.com] per conto di Kevin Elliott [kevin_elliott at ci.juneau.ak.us]
Inviato: giovedì 12 luglio 2012 19.52
Fine: rt-users at lists.bestpractical.com
Oggetto: [rt-users] Backing up RT's configuration files?

Hello all.

I have temporary custodianship over our RT server and would like to implement some sort of simple script backup system.

I'm planning on just dumping a copy of the database onto our backup server but what other files should I tar and move off the host? I am not very familiar with the underpinnings of RT so it's difficult for me to decide what to backup.

What files/directories should I backup so that I can quickly recover the RT server and our ticket content in the event of Something Bad(TM)?


Kevin Elliott

Network Specialist
City and Borough of Juneau, MIS
(907) 586 - 0905

Alberto Scotto

Blue Reply
Via Cardinal Massaia, 83
10147 - Torino - ITALY
phone: +39 011 29100
al.scotto at reply.it


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