[rt-users] R: Backing up RT's configuration files?

Kevin Falcone falcone at bestpractical.com
Thu Jul 12 14:43:29 EDT 2012

On Thu, Jul 12, 2012 at 06:13:56PM +0000, Scotto Alberto wrote:
> I think it's enough to back up:
> - etc/ containing RT's config files
> - local/ containing all the extensions you added and your own customizations

/opt/rt4 is pretty tiny, you should back the whole thing up (ignoring
var/mason_data/ if you want).
Otherwise you'd miss something like your GPG config if you skipped

Don't forget your apache and email configurations which won't be under
RT's directory.


> ________________________________________
> Inizio: rt-users-bounces at lists.bestpractical.com [rt-users-bounces at lists.bestpractical.com] per conto di Kevin Elliott [kevin_elliott at ci.juneau.ak.us]
> Inviato: giovedì 12 luglio 2012 19.52
> Fine: rt-users at lists.bestpractical.com
> Oggetto: [rt-users] Backing up RT's configuration files?
> Hello all.
> I have temporary custodianship over our RT server and would like to implement some sort of simple script backup system.
> I'm planning on just dumping a copy of the database onto our backup server but what other files should I tar and move off the host? I am not very familiar with the underpinnings of RT so it's difficult for me to decide what to backup.
> What files/directories should I backup so that I can quickly recover the RT server and our ticket content in the event of Something Bad(TM)?
> Thanks.
> --
> Kevin Elliott
> Network Specialist
> City and Borough of Juneau, MIS
> (907) 586 - 0905
> Alberto Scotto
> Blue Reply
> Via Cardinal Massaia, 83
> 10147 - Torino - ITALY
> phone: +39 011 29100
> al.scotto at reply.it
> www.reply.it
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