[rt-users] Tickets are showing in results from Queues that are disabled

slamp slamp slackamp at gmail.com
Thu Jul 12 16:47:03 EDT 2012


Hello,

I seem to be having an issue with tickets showing in my RT at a glance
page from queues that have been disabled. Is this the desired
behavior? If not where should I start looking?


RT 3.8.8

Here's the query (I believe this is a canned search)

Requestor.id = '__CurrentUser__' AND (  Status = 'new' OR Status = 'open' )



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