[rt-users] Tickets are showing in results from Queues that are disabled

Ruslan Zakirov ruz at bestpractical.com
Thu Jul 12 16:58:37 EDT 2012

On Thu, Jul 12, 2012 at 11:47 PM, slamp slamp <slackamp at gmail.com> wrote:
> Hello,
> I seem to be having an issue with tickets showing in my RT at a glance
> page from queues that have been disabled. Is this the desired
> behavior? If not where should I start looking?

It's expected and I'm afraid there is no TicketSQL to filter them.

> RT 3.8.8
> Here's the query (I believe this is a canned search)
> Requestor.id = '__CurrentUser__' AND (  Status = 'new' OR Status = 'open' )

Best regards, Ruslan.

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