[rt-users] RT config files different instances

[Richard McMahon]

OK, my current two RT instances are 3.8(production) and
4.05 (Development). The 3.8 system will move to 4.06 soon.

Use of REST is a possibility but would be mission creep at
the moment.

To avoid problems it would be useful to be able to get the RT version 
numbers programmatically for:

(i)  local RT API libraries

(ii) remote host [this could use REST] if the local API does not
support it.

r.


On Sun, 15 Jul 2012, Ruslan Zakirov wrote:

> Date: Sun, 15 Jul 2012 16:51:48 +0300
> From: Ruslan Zakirov <ruslan.zakirov at gmail.com>
> To: Richard McMahon <rgm at ast.cam.ac.uk>
> Cc: rt-users at lists.bestpractical.com
> Subject: Re: [rt-users] RT config files different instances
> 
> On Sun, Jul 15, 2012 at 1:14 AM, Richard McMahon <rgm at ast.cam.ac.uk> wrote:
>>
>> Yes, I am using the API for reporting.
>>
>> Can the API report the version of the local RT API being used and the RT
>> version that is running on the remote host?
>
> No.
>
> Problem here is that you need RT source code to match DB. You can not
> use one codebase to talk to different DBs that have different versions.
>
> You don't talk about REST interface, right?
>
>> r.
>> On Sat, 14 Jul 2012, Ruslan Zakirov wrote:
>>> Date: Sat, 14 Jul 2012 23:15:47 +0300
>>> From: Ruslan Zakirov <ruslan.zakirov at gmail.com>
>>> To: Richard McMahon <rgm at ast.cam.ac.uk>
>>> Cc: rt-users at lists.bestpractical.com
>>> Subject: Re: [rt-users] RT config files different instances
>>>
>>>
>>>
>>> Even if you can make it work, there is no guaranty it will work acros
>>> versions of RT. Do you use RT API for reporting?
>>>
>>> Ruslan from phone.
>>>
>>> 14.07.2012 15:22 пользователь "Richard McMahon" <rgm at ast.cam.ac.uk>
>>> написал:
>>>       Hello,
>>>
>>>       I have a a few different RT instances and I am running reports
>>>       remotely, see exampe code below.
>>>
>>>       At the moment I have all the passwords in each report script but
>>>       I would like to move the DB info and passwords to configuration
>>>       files and specify the config files as command line options using
>>>       Getopt::Long.
>>>
>>>       I am considering using the perl module Config::Tiny to read
>>>       the configuration information. Are there any other suggestions?
>>>
>>>       e.g. should/can I uses RT's own configuration handler. If yes,
>>>       where is a good place to start? Thiscwould also mean less
>>>       extra Per modules needed. I will share the reporing scripts
>>>       when I have finished.
>>>
>>>       e.g this is what I do now:
>>>
>>>       RT::LoadConfig();
>>>
>>>       # set/change some Config values
>>>       if host=host1) {
>>>         RT->Config->Set( DatabaseType => 'mysql' );
>>>         RT->Config->Set( DatabaseHost => 'host1.ast.cam.ac.uk' );
>>>         RT->Config->Set( DatabaseName => 'rt3' );
>>>         RT->Config->Set( DatabaseUser => 'rgm');
>>>         RT->Config->Set( DatabasePassword => 'NotaPassword');
>>>         RT->Config->Set( LogDir => '/home/rgm/soft/rt/host1/log/' );
>>>       }
>>>
>>>       if (host=host2) { }
>>>
>>>       RT::Init();
>>>
>>>       r.
>>>
>>>
>>>       -------------------------------------------------------------------
>>>        Dr. Richard G. McMahon    | Phone (office)
>>>       44-(0)-1223-337519
>>>        University of Cambridge   |       (switchboard)
>>>       1223-337548
>>>        Institute of Astronomy    |       (secretary)
>>>       1223-337516
>>>        Madingley Rd              | FAX
>>>       1223-337523
>>>        Cambridge, CB3 OHA, UK.   | mobile
>>>        7885-409019
>>>        Office: Hoyle 18          | home
>>>        1223-359770
>>>       -------------------------------------------------------------------
>>>        email: rgm at ast.cam.ac.uk  | WWW:
>>>        http://www.ast.cam.ac.uk/~rgm
>>>        richardgmcmahon at gmail.com | skype:
>>>        richardgmcmahon
>>>       -------------------------------------------------------------------
>>>
>>>
>>>
>>
>> -------------------------------------------------------------------
>>  Dr. Richard G. McMahon    | Phone (office)     44-(0)-1223-337519
>>  University of Cambridge   |       (switchboard)       1223-337548
>>  Institute of Astronomy    |       (secretary)         1223-337516
>>  Madingley Rd              | FAX                       1223-337523
>>  Cambridge, CB3 OHA, UK.   | mobile                    7885-409019
>>  Office: Hoyle 18          | home                      1223-359770
>> -------------------------------------------------------------------
>>  email: rgm at ast.cam.ac.uk  | WWW:    http://www.ast.cam.ac.uk/~rgm
>>  richardgmcmahon at gmail.com | skype:                richardgmcmahon
>> -------------------------------------------------------------------
>
>
>
>

-------------------------------------------------------------------
  Dr. Richard G. McMahon    | Phone (office)     44-(0)-1223-337519
  University of Cambridge   |       (switchboard)       1223-337548
  Institute of Astronomy    |       (secretary)         1223-337516
  Madingley Rd              | FAX                       1223-337523
  Cambridge, CB3 OHA, UK.   | mobile                    7885-409019
  Office: Hoyle 18          | home                      1223-359770
-------------------------------------------------------------------
  email: rgm at ast.cam.ac.uk  | WWW:    http://www.ast.cam.ac.uk/~rgm
  richardgmcmahon at gmail.com | skype:                richardgmcmahon
-------------------------------------------------------------------