[rt-users] Missing headers on Download

Ruslan Zakirov ruz at bestpractical.com
Wed Jul 18 17:47:58 EDT 2012

On Wed, Jul 18, 2012 at 11:19 PM, Brian Schrock
<Brian.Schrock at gardencitygroup.com> wrote:
> All,
> I have been scouring this list and Google for the answer to this issue and
> have been unable to find an answer. It seems like it would be common, so I
> am sorry if this has been asked before.
> When we click on the “Download (untitled) / with headers” link we get some
> of the headers, but the FROM TO and SUBJECT are missing. Is there a way to
> change RT so that it does display those headers when we click that link?

Probably you have multipart message and subject, from and many other
headers are only
on top part of the mail. This view is mostly for admins rather than mortals :)

> Brian Schrock
> Linux Administrator
> Network Operations
> The Garden City Group, Inc.
> 5151 Blazer Parkway Suite A
> Dublin, ohio 43017
> Telephone: 614-289-5457
> Mobile: 614-745-5491
> Email: Brian.Schrock at gardencitygroup.com
> ________________________________
> This communication (including any attachments) is intended for the use of
> the intended recipient(s) only and may contain information that is
> confidential, privileged or legally protected. Any unauthorized use or
> dissemination of this communication is strictly prohibited. If you have
> received this communication in error, please immediately notify the sender
> by return e-mail message and delete all copies of the original
> communication. Thank you for your cooperation.

Best regards, Ruslan.

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