[rt-users] RT 4.0.6 still not receiving incoming tickets via email

Kevin Falcone falcone at bestpractical.com
Tue Jul 31 14:19:01 EDT 2012

On Mon, Jul 30, 2012 at 09:31:24PM +0100, Hesan D Yousif wrote:
> I have had problems with incoming tickets not being received into RT
> and mail delivery delays and failures occurring.
> I have checked MX records and traced the route to the server from
> the DNS -and all seems fine and correct.
> My scenario is:
> RT server sits on domain X
> Postfix ESMTP with authentication
> Emails sent from domain Y into RT on domain X
> Emails sent from RT handled by Google
> Emails sent into RT also handled by Google.
> Could anyone shed some light please?

Without logs, we'd just be guessing.  Figure out where the mail stops
and post logs from that server.

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