[rt-users] Append Data to CustomFields

Thomas Sibley trs at bestpractical.com
Mon Jun 4 09:49:41 EDT 2012

On 06/04/2012 09:46 AM, TheHoboKing wrote:
> After some research and trial and errors I finally realise extracting values
> from Transaction CFs is no longer possible.
> The feature has been removed since RT 3.6 and doesn't seem to have been
> successfully implemented again. Mike seems to be the last reported
> successful extraction of CFs and such. (If anyone has a patch or successful
> scrip/solution to extract values from Trans-CFs, please by all means come
> forward and tell me how wrong I am)

You can absolutely read back out values from Transaction CFs.
Unfortunately we can't guess what you're doing or why it's not working
without seeing the code.  I suspect in your attempts you didn't follow
Mike's warning about needing to use the TransactionBatch stage for your


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