[rt-users] 2 serious errors since I upgraded this morning to 3.8.8-7+squeeze3
Nicolas GUIOT
nicolas.guiot at risc-group.com
Mon Jun 4 11:23:32 EDT 2012
Hi,
Since my distrib has published the security patch for 3.8.8, I decided to apply it this morning.
Since then, I have the following error :
in rt.log :
[Mon Jun 4 14:32:43 2012] [crit]: Apache2::RequestIO::rflush: (103) Software caused connection abort at /usr/share/perl5/HTML/Mason/ApacheHandler.pm line 1026 (/usr/share/request-tracker3.8/libexec/webmux.pl:92)
in exim (mailer) mainlog :
2012-06-04 17:08:46 1SbYti-0007sf-Dg == |/usr/bin/rt-mailgate --queue support-test --action correspond --url https://example.org/ <support-test at example.org> R=system_aliases T=address_pipe defer (0): Child process of address_pipe transport returned 75 (could mean temporary error) from command: /usr/bin/rt-mailgate
I can take existanig tickets, for example, but when trying to send an email to create a new ticket, I have this error message.
# dpkg -l |grep request
http requests
ii request-tracker3.8 3.8.8-7+squeeze3 extensible trouble-ticket tracking system
ii rt3.8-apache2 3.8.8-7+squeeze3 Apache 2 specific files for request-tracker3.8
ii rt3.8-clients 3.8.8-7+squeeze3 mail gateway and command-line interface to request-tracker3.8
ii rt3.8-db-mysql 3.8.8-7+squeeze3 MySQL database backend for request-tracker3.8
rc rt3.8-db-sqlite 3.8.8-6 SQLite database backend for request-tracker3.8
# dpkg -l |grep apach
ii apache2 2.2.16-6+squeeze7 Apache HTTP Server metapackage
ii apache2-mpm-worker 2.2.16-6+squeeze7 Apache HTTP Server - high speed threaded model
ii apache2-utils 2.2.16-6+squeeze7 utility programs for webservers
ii apache2.2-bin 2.2.16-6+squeeze7 Apache HTTP Server common binary files
ii apache2.2-common 2.2.16-6+squeeze7 Apache HTTP Server common files
ii libapache-dbi-perl 1.08-1 Connect apache server to database via perl's DBI
ii libapache-session-perl 1.87-1 Perl modules for keeping persistent user data across http requests
ii libapache2-mod-perl2 2.0.4-7 Integration of perl with the Apache2 web server
ii libapache2-reload-perl 0.10-2 Reload Perl modules when changed on disk
ii rt3.8-apache2 3.8.8-7+squeeze3 Apache 2 specific files for request-tracker3.8
I don't know where to search, and more important, where to correct...
Thanks in advance for your help
--
Nicolas GUIOT
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