[rt-users] FriendlyFromLineFormat

Kevin Falcone falcone at bestpractical.com
Wed Jun 6 22:37:58 EDT 2012

On Wed, May 23, 2012 at 06:46:44PM +0000, David T. Grayston wrote:
>    RT: 4.0.5
>    Set($FriendlyFromLineFormat, "\"%s\" <%s>");
>    In the autoreply email I'm getting "queue description <queue at email>" and we'd rather have it -
>    "queue name <queue at email>". I'm not sure how to change this behavior and from what I've read
>    it seems we should be seeing the queue name used.

It uses the SenderName for users, but the Autoreply code swaps in the
Queue and prefers description.  You could make a small code override
in local/lib to change the behavior of

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