[rt-users] How to search for a response ?

[Juanjo]

I have the same problem.

The problem is that mysql natively doesn´t support indexing. You can change
your database or use third software that permit mysql use indexed search.



2012/6/7 Arthur Rance <arthur_rance at hotmail.com>

>  It doesn't seem to work... I search for tickets where Content contains
> "tailor", 0 ticket found.
>
> I'm going to try docs/full_text_indexing.pod...
>
>
> > From: Johan.Sjoberg at deltamanagement.se
> > To: rt-users at lists.bestpractical.com
> > Date: Thu, 7 Jun 2012 09:51:35 +0000
>
> > Subject: Re: [rt-users] How to search for a response ?
> >
> > You can also use the "Content" parameter in the ticket search. It is
> slow but it works.
> > Or has that been removed in RT4?
> >
> > /Johan
> >
> > > -----Original Message-----
> > > From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-
> > > bounces at lists.bestpractical.com] On Behalf Of Ruslan Zakirov
> > > Sent: den 7 juni 2012 11:46
> > > To: Arthur Rance
> > > Cc: rt-users at lists.bestpractical.com
> > > Subject: Re: [rt-users] How to search for a response ?
> > >
> > > On Thu, Jun 7, 2012 at 1:01 PM, Arthur Rance <arthur_rance at hotmail.com
> >
> > > wrote:
> > > > Hello,
> > > >
> > > > I'd like to search for a ticket where someone answered "my tailor is
> rich".
> > > > How can I do that ?
> > >
> > > Full text search is activated in config. To make it fast you have to
> do some
> > > additional steps.
> > >
> > > --
> > > Best regards, Ruslan.
> >
>



-- 
Un saludo.
Juanjo Corral
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