[rt-users] How to search for a response ?

Arthur Rance arthur_rance at hotmail.com
Thu Jun 7 06:20:17 EDT 2012


docs/full_text_indexing.pod worked for me (with postgresql).
From: arthur_rance at hotmail.com
To: rt-users at lists.bestpractical.com
Date: Thu, 7 Jun 2012 12:03:07 +0200
Subject: Re: [rt-users] How to search for a response ?





It doesn't seem to work... I search for tickets where Content contains "tailor", 0 ticket found.
I'm going to try docs/full_text_indexing.pod...

> From: Johan.Sjoberg at deltamanagement.se
> To: rt-users at lists.bestpractical.com
> Date: Thu, 7 Jun 2012 09:51:35 +0000
> Subject: Re: [rt-users] How to search for a response ?
> 
> You can also use the "Content" parameter in the ticket search. It is slow but it works.
> Or has that been removed in RT4?
> 
> /Johan
> 
> > -----Original Message-----
> > From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-
> > bounces at lists.bestpractical.com] On Behalf Of Ruslan Zakirov
> > Sent: den 7 juni 2012 11:46
> > To: Arthur Rance
> > Cc: rt-users at lists.bestpractical.com
> > Subject: Re: [rt-users] How to search for a response ?
> > 
> > On Thu, Jun 7, 2012 at 1:01 PM, Arthur Rance <arthur_rance at hotmail.com>
> > wrote:
> > > Hello,
> > >
> > > I'd like to search for a ticket where someone answered "my tailor is rich".
> > > How can I do that ?
> > 
> > Full text search is activated in config. To make it fast you have to do some
> > additional steps.
> > 
> > --
> > Best regards, Ruslan.
> 
 		 	   		   		 	   		  
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