[rt-users] Modify AutoOpen script

Kamil Gmyrek kamil at nvt.pl
Fri Jun 8 03:45:33 EDT 2012

I want to modify the On Correspond Open Tickets acript not to change 
ticket status when it is set to my custom status "in progress"

How can I do that? I've tried to edit 
/usr/share/request-tracker4/lib/RT/Action/AutoOpen.pm but faild.

Any hints?

Kamil Gmyrek

New Vision

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