[rt-users] R: Autocomplete feature for unprivileged users (AllowUserAutocompleteForUnprivileged?)

Scotto Alberto al.scotto at reply.it
Tue Jun 12 15:52:41 EDT 2012

I DID IT!!!!

Set($SelfServiceRegex, qr!^(?:/+(SelfService|Helpers/Autocomplete)/)!x );

I'm not a perl regex expert at all, but it works! Or so it seems!
I'm afraid it's too easy to be correct, so, please, tell me if it's fine.

Thank you so much!!!

Da: rt-users-bounces at lists.bestpractical.com [rt-users-bounces at lists.bestpractical.com] per conto di Thomas Sibley [trs at bestpractical.com]
Inviato: martedì 29 maggio 2012 14.57
A: rt-users at lists.bestpractical.com
Oggetto: Re: [rt-users] R: Autocomplete feature for unprivileged users  (AllowUserAutocompleteForUnprivileged?)

On 05/29/2012 08:50 AM, SCOTTO Alberto (Consultant) (FIAT POWERTRAIN
> Thank you very much for the link!
> It's a feature very useful for end users, so when I have time, I'll try to figure out how to solve the problem (I see a solution already exists, I'll see if it works on RT4).

FWIW, the autocomplete feature only exists in RT 4.  I believe the
correct workaround is to add /Helpers/Autocomplete/Users and
/Helpers/Autocomplete/Owners to the $SelfServiceRegex config option.

We're working on a fix which also refactors and tidies up the
autocomplete endpoints while we're at it.


Alberto Scotto

Via Cardinal Massaia, 83
10147 - Torino - ITALY
phone: +39 011 29100
al.scotto at reply.it


The information transmitted is intended for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited. If you received this in error, please contact the sender and delete the material from any computer.
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20120612/721b893e/attachment.htm>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: blue.png
Type: image/png
Size: 2834 bytes
Desc: blue.png
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20120612/721b893e/attachment.png>

More information about the rt-users mailing list