[rt-users] sendmailpipe not working after upgrade to 3.8.12

Johan Sjöberg Johan.Sjoberg at deltamanagement.se
Thu Jun 14 04:46:12 EDT 2012


Hi.
I just upgraded our RT install from 3.8.10 to 3.8.12. After this RT was unable to send e-mail messages with the default outgoing mail setting  (sendmailpipe). I change mail command to sendmail (and removed -t from mail arguments), and then it works.
In the logs it looks like it was trying to use sendmail even before I changed it, but with the -t option?

Errors in apache error log:

[Thu Jun 14 08:34:44 2012] [info]: <rt-3.8.12-20809-1339662884-1437.7276-61-0 at deltamanagement.se> #7276/171323 - Scrip 61       On Correspond Notify Requestors and Ccs (/opt/rt3/bin/../lib/RT/Action/SendEmail.pm:302)
[Thu Jun 14 08:34:44 2012] [info]: <rt-3.8.12-20809-1339662884-1437.7276-61-0 at deltamanagement.se> No recipients found. Not sending. (/opt/rt3/bin/../lib/RT/Interface/Email.pm:353)
[Thu Jun 14 08:34:44 2012] [info]: <rt-3.8.12-20809-1339662884-1979.7276-5-0 at deltamanagement.se> #7276/171323 - Scrip 5 On Correspond Notify AdminCcs (/opt/rt3/bin/../lib/RT/Action/SendEmail.pm:302)
sendmail: fatal: No recipient addresses found in message header
[Thu Jun 14 08:34:44 2012] [crit]: <rt-3.8.12-20809-1339662884-1979.7276-5-0 at deltamanagement.se>: Could not send mail with command `/usr/sbin/sendmail -oi -t`: program unexpectedly closed pipe at /opt/rt3/bin/../lib/RT/Interface/Email.pm line 451, <GEN77> line 20.

Stack:
  [/opt/rt3/bin/../lib/RT/Interface/Email.pm:451]
  [/usr/lib/perl5/5.8.8/i386-linux-thread-multi/IO/Handle.pm:401]
  [/usr/lib/perl5/site_perl/5.8.8/MIME/Decoder/NBit.pm:151]
  [/usr/lib/perl5/site_perl/5.8.8/MIME/Decoder.pm:259]
  [/usr/lib/perl5/site_perl/5.8.8/MIME/Entity.pm:1889]
  [/usr/lib/perl5/site_perl/5.8.8/MIME/Entity.pm:1859]
  [/usr/lib/perl5/site_perl/5.8.8/MIME/Entity.pm:1772]
  [/usr/lib/perl5/site_perl/5.8.8/MIME/Entity.pm:1832]
  [/usr/lib/perl5/site_perl/5.8.8/MIME/Entity.pm:1772]
  [/opt/rt3/bin/../lib/RT/Interface/Email.pm:458]
  [/opt/rt3/bin/../lib/RT/Action/SendEmail.pm:309]
  [/opt/rt3/bin/../lib/RT/Action/SendEmail.pm:129]
  [/opt/rt3/bin/../lib/RT/ScripAction_Overlay.pm:238]
  [/opt/rt3/bin/../lib/RT/Scrip_Overlay.pm:477]
  [/opt/rt3/bin/../lib/RT/Scrips_Overlay.pm:205]
  [/opt/rt3/bin/../lib/RT/Transaction_Overlay.pm:188]
  [/opt/rt3/bin/../lib/RT/Record.pm:1457]
  [/opt/rt3/bin/../lib/RT/Ticket_Overlay.pm:2187]
  [/opt/rt3/bin/../lib/RT/Ticket_Overlay.pm:2099]
  [/opt/rt3/bin/../lib/RT/Interface/Email.pm:1521]
  [/opt/rt3/share/html/REST/1.0/NoAuth/mail-gateway:61] (/opt/rt3/bin/../lib/RT/Interface/Email.pm:472)

Regards,




Johan Sjöberg


Delta Management AB
Tulegatan 30
113 53 Stockholm
Sweden


Phone: +46 8 501 125 09
Cell: +46 70 751 99 17
www.deltamanagement.se<http://www.deltamanagement.se/>

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