[rt-users] Question about REST interface and status

Jeff Konnen jaykayone at gmail.com
Fri Jun 15 17:23:27 EDT 2012


Hi,

I am able to create a ticket via the rt REST interface, but I cannot set the status at creation time.
I always get the following error:

RT/4.0.0 200 Ok

 

# Could not create ticket.

# Status 'resolved

' isn't a valid status for tickets in this queue.


Is this error due to the carriage return and how can I avoid it?

Thanks in advance
Jeff
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