[rt-users] Multiple queues on one email address

Jeff Konnen jaykayone at gmail.com
Fri Jun 15 17:26:00 EDT 2012


Hi,

I am using 1 email address for 3 queues.

in fetchmailrc i can only specifiy one queue for that adress. so tickets are created in that queue, that's OK.

When I create a ticket in another queue, the user gets the message but when he replies (with the correct subject-tag and ID), I don't get the answer into RT, I only get a socalled POSTMASTER-AUTO-FW of the incoming mail.
Any idea what that could mean?

Thanks
Jeff
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