[rt-users] Question about REST interface and status

[Ram]

I'm using PHP and the HTTP/Request2 module to hit the REST API
extensively. We create tickets, update CFs, add and view comments, do
searches, add and retrieve attachments without issue.

> does anybody use REST to create tickets in RT
>
> am I the onlyone having this carriagereturn issue?

You might be able to use the SelfService interface instead:
- http://requesttracker.wikia.com/wiki/SelfService
- rt/share/html/SelfService (off the shelf forms etc)
- rt/local/html/SelfService (your customized or original forms)