[rt-users] RT on Ubuntu 12

[Kevin Riggle]

Excerpts from Borngunners's message of Wed Jun 20 17:21:01 -0400 2012:
> This is the error message:
> 
> 
> Internal Server Error
> The server encountered an internal error ormisconfiguration and was unable to completeyour request.
> Please contact the server administrator, [no address given] and inform them of the time the error occurred,and anything you might have done that may havecaused the error.
> More information about this error may be availablein the server error log.
> 
> Apache/2.2.22 (Ubuntu) Server at helpdesk.domain.com Port 80

What does the server error log (/var/log/apache2/error.log or something
similar) say?

- Kevin

> 
> -----Original Message-----
> From: Kevin Falcone <falcone at bestpractical.com>
> To: rt-users <rt-users at lists.bestpractical.com>
> Sent: Wed, Jun 20, 2012 4:41 pm
> Subject: Re: [rt-users] RT on Ubuntu 12
> 
> 
> On Wed, Jun 20, 2012 at 01:18:29PM -0700, 20/20 Lab wrote:
> >    As Kevin said, an error would help, tho the only differences I see in yours 
> from ours is
> >    "SetHandler perl-script" and  I also remember having to add a "LoadModule 
> perl_module
> 
> SetHandler perl-script is *not* recommended.
> 
> SetHandler modperl is the documented configuration and is correct
> 
> -kevin
> 
> >    /usr/lib/apache2/modules/mod_perl.so" line just before the Virtual host 
> line.  (If anyone can
> >    tell me where it should go, it would be appreciated.  It landed there when 
> I was fighting with
> >    9.04?)
> > 
> >    -Matt
> > 
> >    On 06/20/2012 12:01 PM, Borngunners wrote:
> > 
> >      Has anyone have luck setting up and configuring RT on Ubuntu 12.04. I 
> have done everything
> >      thus far, but I am having issue with my apache2 configuration. This is 
> what I have in my
> >      configuration:
> > 
> >      <VirtualHost *:80>
> > 
> >              AddDefaultCharset UTF-8
> >              perlsetEnv RT_SITE_CONFIG /etc/rt4/RT_SiteConfig.pm
> > 
> >              DocumentRoot "/opt/rt4/share/html"
> >              <Location />
> >                  Order allow,deny
> >                  Allow from all
> > 
> >                  SetHandler modperl
> >                  PerlResponseHandler Plack::Handler::Apache2
> >                  PerlSetVar psgi_app /opt/rt4/sbin/rt-server
> >              </Location>
> >              <Perl>
> >                  use Plack::Handler::Apache2;
> >                  Plack::Handler::Apache2->preload("/opt/rt4/sbin/rt-server");
> >              </Perl>
> > 
> >      #tail -n2 /etc/apache2/sites-available/default
> >      #Include "/opt/rt4/apache2-modperl2.conf"
> >      </VirtualHost>
> > 
> >      When I comment out "use Plack::Handler::Apache2;", apache2 does not give 
> me any error, but I
> >      am not able to bring up rt via the web.
> 
>