[rt-users] RT on Ubuntu 12

Borngunners borngunners at aol.com
Wed Jun 20 17:21:01 EDT 2012

This is the error message:

Internal Server Error
The server encountered an internal error ormisconfiguration and was unable to completeyour request.
Please contact the server administrator, [no address given] and inform them of the time the error occurred,and anything you might have done that may havecaused the error.
More information about this error may be availablein the server error log.

Apache/2.2.22 (Ubuntu) Server at helpdesk.domain.com Port 80




-----Original Message-----
From: Kevin Falcone <falcone at bestpractical.com>
To: rt-users <rt-users at lists.bestpractical.com>
Sent: Wed, Jun 20, 2012 4:41 pm
Subject: Re: [rt-users] RT on Ubuntu 12

On Wed, Jun 20, 2012 at 01:18:29PM -0700, 20/20 Lab wrote:
>    As Kevin said, an error would help, tho the only differences I see in yours 
from ours is
>    "SetHandler perl-script" and  I also remember having to add a "LoadModule 

SetHandler perl-script is *not* recommended.

SetHandler modperl is the documented configuration and is correct


>    /usr/lib/apache2/modules/mod_perl.so" line just before the Virtual host 
line.  (If anyone can
>    tell me where it should go, it would be appreciated.  It landed there when 
I was fighting with
>    9.04?)
>    -Matt
>    On 06/20/2012 12:01 PM, Borngunners wrote:
>      Has anyone have luck setting up and configuring RT on Ubuntu 12.04. I 
have done everything
>      thus far, but I am having issue with my apache2 configuration. This is 
what I have in my
>      configuration:
>      <VirtualHost *:80>
>              AddDefaultCharset UTF-8
>              perlsetEnv RT_SITE_CONFIG /etc/rt4/RT_SiteConfig.pm
>              DocumentRoot "/opt/rt4/share/html"
>              <Location />
>                  Order allow,deny
>                  Allow from all
>                  SetHandler modperl
>                  PerlResponseHandler Plack::Handler::Apache2
>                  PerlSetVar psgi_app /opt/rt4/sbin/rt-server
>              </Location>
>              <Perl>
>                  use Plack::Handler::Apache2;
>                  Plack::Handler::Apache2->preload("/opt/rt4/sbin/rt-server");
>              </Perl>
>      #tail -n2 /etc/apache2/sites-available/default
>      #Include "/opt/rt4/apache2-modperl2.conf"
>      </VirtualHost>
>      When I comment out "use Plack::Handler::Apache2;", apache2 does not give 
me any error, but I
>      am not able to bring up rt via the web.

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