[rt-users] RT on Ubuntu 12

[20/20 Lab]

Sounds like you didnt finish the 'make fixdeps' part of the setup.  Some 
items (the last time I installed from the tarball) will not / can not be 
installed that way.  In which case it'll say in the last few lines about 
how it could not install 'Thing::subthing' then just head on over to 
cpan and install it manually.  Looking at my server,  it looks like 
DateTime, GD, prefork, and XML-RSS are the packages I had to manually 
install.  Tho I'm not positive.

On 06/21/2012 8:33 AM, Borngunners wrote:
> I just installed libplack-perl using the following command suggested 
> sudo apt-get install libplack-perl
> After installing it, I decided to include "use 
> Plack::Handler::Apache2" in my apache2 configuration. This is the 
> following error message I got:
>
> root at helpdesks:/etc/apache2/sites-available# /etc/init.d/apache2 start
>  * Starting web server apache2 Syntax error on line 28 of 
> /etc/apache2/sites-enabled/000-default:
> Can't locate JSON.pm in @INC (@INC contains: 
> /opt/rt4/sbin/../local/lib 
> /opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib /opt/rt4/sbin/../lib 
> /etc/perl /usr/local/lib/perl/5.14.2 /usr/local/share/perl/5.14.2 
> /usr/lib/perl5 /usr/share/perl5 /usr/lib/perl/5.14 
> /usr/share/perl/5.14 /usr/local/lib/site_perl . /etc/apache2) at 
> /opt/rt4/sbin/../lib/RT/Interface/Web.pm line 73.\nBEGIN 
> failed--compilation aborted at 
> /opt/rt4/sbin/../lib/RT/Interface/Web.pm line 73.\nCompilation failed 
> in require at /opt/rt4/sbin/../lib/RT/ObjectCustomFieldValue.pm line 
> 54.\nBEGIN failed--compilation aborted at 
> /opt/rt4/sbin/../lib/RT/ObjectCustomFieldValue.pm line 
> 54.\nCompilation failed in require at 
> /opt/rt4/sbin/../lib/RT/ObjectCustomFieldValues.pm line 55.\nBEGIN 
> failed--compilation aborted at 
> /opt/rt4/sbin/../lib/RT/ObjectCustomFieldValues.pm line 
> 55.\nCompilation failed in require at 
> /opt/rt4/sbin/../lib/RT/CustomField.pm line 63.\nBEGIN 
> failed--compilation aborted at /opt/rt4/sbin/../lib/RT/CustomField.pm 
> line 63.\nCompilation failed in require at 
> /opt/rt4/sbin/../lib/RT/System.pm line 122.\nBEGIN failed--compilation 
> aborted at /opt/rt4/sbin/../lib/RT/System.pm line 122.\nCompilation 
> failed in require at /opt/rt4/sbin/../lib/RT.pm line 503.\n
> Action 'start' failed.
> The Apache error log may have more information.
>
> And after looking into the apache2 error log, this is the erroe 
> message I get:
> $
> [Thu Jun 21 11:26:15 2012] [notice] caught SIGTERM, shutting down
> [Thu Jun 21 11:26:19 2012] [notice] Apache/2.2.22 (Ubuntu) 
> PHP/5.3.10-1ubuntu3.2 with Suhosin-Patch mod_perl/2.0.5 Perl/v5.14.2 $
> [Thu Jun 21 11:26:37 2012] [notice] caught SIGTERM, shutting down
>
>
> if I comment out "use Plack::Handler::Apache2", I won't have any error 
> message after starting apache2.
>
>
> Thanks
>
>
> -----Original Message-----
> From: Paul Tomblin <ptomblin at xcski.com>
> To: Borngunners <borngunners at aol.com>
> Cc: lab <lab at pacbell.net>; rt-users <rt-users at lists.bestpractical.com>
> Sent: Thu, Jun 21, 2012 10:55 am
> Subject: Re: [rt-users] RT on Ubuntu 12
>
> sudo apt-get install libplack-perl
>
>
> On Thu, Jun 21, 2012 at 10:46 AM, Borngunners <borngunners at aol.com> wrote:
> > This is the error log from apache2
> >
> > [Wed Jun 20 06:46:44 2012] [notice] Apache/2.2.22 (Ubuntu)
> > PHP/5.3.10-1ubuntu3.2 with Suhosin-Patch mod_perl/2.0.5 Perl/v5.14.2 $
> > [Wed Jun 20 17:18:25 2012] [error] [client 128.8.222.95] failed to resolve
> > handler `Plack::Handler::Apache2': Can't locate Plack$
> > [Wed Jun 20 17:20:56 2012] [notice] caught SIGTERM, shutting down
> > [Wed Jun 20 17:21:18 2012] [notice] Apache/2.2.22 (Ubuntu)
> > PHP/5.3.10-1ubuntu3.2 with Suhosin-Patch mod_perl/2.0.5 Perl/v5.14.2 $
> > [Thu Jun 21 10:43:08 2012] [notice] caught SIGTERM, shutting down
> > [Thu Jun 21 10:43:45 2012] [notice] Apache/2.2.22 (Ubuntu)
> > PHP/5.3.10-1ubuntu3.2 with Suhosin-Patch mod_perl/2.0.5 Perl/v5.14.2 $
> > [Thu Jun 21 10:43:57 2012] [error] [client 128.8.222.95] failed to resolve
> > handler `Plack::Handler::Apache2': Can't locate Plack$
> > [Thu Jun 21 10:44:00 2012] [error] [client 128.8.222.95] failed to resolve
> > handler `Plack::Handler::Apache2': Can't locate Plack$
> >
> >
> >
> >
> > -----Original Message-----
> > From: 20/20 Lab <lab at pacbell.net>
> > To: rt-users <rt-users at lists.bestpractical.com>
> > Sent: Wed, Jun 20, 2012 6:20 pm
> > Subject: Re: [rt-users] RT on Ubuntu 12
> >
> > --snip--
> >   SetHandler perl-script is *not* recommended. SetHandler modperl is the
> > documented configuration and is correct -kevin
> > --snip--
> >
> > That's good to know.  I remember that from when I set it up, but
> > couldn't get it to work.  It works now (since upgrading to 12 I
> > assume).  Thanks.
>
>
>
> -- 
> http://www.linkedin.com/in/paultomblin
> http://careers.stackoverflow.com/ptomblin


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