[rt-users] Fetchmail AuthFail

[Borngunners]

I have made the changes as suggested with the full email address and I am still having error messages:

root at helpdesks:~# tail .f /var/log/fetchmail.log
tail: cannot open `.f' for reading: No such file or directory
==> /var/log/fetchmail.log <==
fetchmail: Warning: the connection is insecure, continuing anyways. (Better use --sslcertck!)
fetchmail: Authorization failure on helpdesk at ticket.co.it
fetchmail: For help, see http://www.fetchmail.info/fetchmail-FAQ.html#R15
fetchmail: Query status=3 (AUTHFAIL)
fetchmail: Warning: the connection is insecure, continuing anyways. (Better use --sslcertck!)
fetchmail: Authorization failure on helpdesk at ticket.co.it
fetchmail: For help, see http://www.fetchmail.info/fetchmail-FAQ.html#R15
fetchmail: Query status=3 (AUTHFAIL)
fetchmail: restarting fetchmail (/etc/fetchmailrc changed)
fetchmail:/etc/fetchmailrc:6: syntax error at "/usr/bin/rt-mailgate --queue general --action correspond --url http://localhost/rt"




-----Original Message-----
From: 20/20 Lab <lab at pacbell.net>
To: Borngunners <borngunners at aol.com>
Cc: rt-users <rt-users at lists.bestpractical.com>
Sent: Fri, Jun 22, 2012 6:06 pm
Subject: Re: [rt-users] Fetchmail AuthFail


Have you tried your full email address as your user name?  "helpdesk at ticket.co.it" instead of just "helpdesk" most servers wont auth without the full email address anymore.

-Matt


On 06/22/2012 2:22 PM, Borngunners wrote:

set daemon 60
set invisible
set no bouncemail
set no syslog
set logfile /var/log/fetchmail.log
poll mailserver.ticket.co.it protocol pop3 username "helpdesk" password "********" mda "/usr/bin/rt-mailgate --queue general --action correspond --$











-----Original Message-----
From: 20/20 Lab <lab at pacbell.net>
To: rt-users <rt-users at lists.bestpractical.com>
Sent: Fri, Jun 22, 2012 4:21 pm
Subject: Re: [rt-users] Fetchmail AuthFail


On 06/22/2012 8:49 AM, Borngunners wrote:

fetchmail: Query status=3 (AUTHFAIL)
fetchmail: Warning: the connection is insecure, continuing anyways. (Better use --sslcertck!)
fetchmail: Authorization failure on helpdesk at ticket.co.it
fetchmail: For help, see http://www.fetchmail.info/fetchmail-FAQ.html#R15


Please help

any chance of posting your fetchmailrc ?  Most common problem with this error is the lack of single quotes (') around the email address and password.

-Matt






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