[rt-users] Do not send auto replies to one e-mail address

[Matthias Henze]

Hi,

I've setup my asterisk with an IVR which allows customers to open
tickets by phone. These tickets are sent from an special internal e-mail
address. I don't want RT to send an auto reply if an mail arrives sent
by this special address. What do I have to do to get this?

TIA
Matthias


-- 

MHC SoftWare GmbH
Fichtera 17                  
96274 Itzgrund/Germany   

voice: +49-(0)9533-92006-0
fax: +49-(0)9533-92006-6
e-mail: info at mhcsoftware.de

HR Coburg: B2242
Geschäftsführer: Matthias Henze