[rt-users] Issue with Fetchmail

[Borngunners]

I made the correction to your suggestion and RT seems to be fetching tickets from helpdesk at health.umd.edu, but I get this message after looking into the log:

root at helpdesks:/var/tmp/rt-4.0.5# tail .f /var/log/fetchmail.log
tail: cannot open `.f' for reading: No such file or directory
==> /var/log/fetchmail.log <==
sh: 1: /opt/rt4/bin/mailgate: not found
fetchmail: reading message helpdesk at ticket.co.it@zimbra.ticket.co.it:2 of 8 (7944 octets) (log message incomplete)
fetchmail: MDA returned nonzero status 127
fetchmail:  not flushed
sh: 1: /opt/rt4/bin/mailgate: not found
fetchmail: reading message helpdesk at ticket.co.it@zimbra.ticket.co.it:3 of 8 (85746 octets) (log message incomplete)
fetchmail: error writing message text
fetchmail: MDA error while fetching from helpdesk at ticket.co.it@zimbra.ticket.co.it
fetchmail: Query status=6 (IOERR)
fetchmail: terminated with signal 15


Anyway that this message can be cleared.

Thanks

 

 

 

-----Original Message-----
From: 20/20 Lab <lab at pacbell.net>
To: Borngunners <borngunners at aol.com>
Cc: rt-users <rt-users at lists.bestpractical.com>
Sent: Tue, Jun 26, 2012 12:15 pm
Subject: Re: [rt-users] Issue with Fetchmail


              --snip--
    
          fetchmail: about to deliver with: /opt/rt4/bin/mailgate          --queue general --action correspond --url http://helpdesks.ticket.co.it/
          #*************************************.***************.***********sh:          1: /opt/rt4/bin/mailgate: not found
    
    --snip--
    
    
    Ok, your username is fixed and your authenticating correctly.     However,   its /opt/rt4/bin/rt-mailgate, not /opt/rt4/bin/mailgate.     Just change that in your fetchmailrc file and you should be good to    go.
    
    -Matt
  
 
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